New payment methods enhance e-governance, UAE Paper

Abu Dhabi: A UAE daily highlighted that the latest statistics on e-government transactions in Dubai is encouraging and gives a good outline of what has been achieved thus far. Online revenue across all government entities in the emirate have jumped by 21 per cent. This increase has translated into a revenue generation of Dh2 billion in the first half of 2012 compared to Dh1.7 billion in the same period last year.

The top five entities that have spearheaded the move to e-governance are Dubai Customs, Dubai Electricity and Water Authority, Dubai Health Authority, Department of Economic Development, and Roads and Transport Authority. All these entities have succeeded in establishing a system by which all amounts are collected electronically.

“The introduction of ePay and mPay payment methods has certainly facilitated an easier and faster way for customers to settle their payments within each department. In addition, this system has also been part of the plan to improve the services offered by such entities and meet the needs of customers accordingly”, said “Gulf News” in its today’s editorial.

No doubt, the introduction of an electronic payment system has brought about tremendous benefits and facilitated transactions. It serves the emirate’s e-government strategy as well as ensures that the services on offer are on a par with high standards of excellence and professionalism.

“What is needed now is that such services are equally provided by all other entities and alongside the same level of quality,” the paper concluded.