Musanada provides management services to 3,867 facilities in Abu Dhabi

ABU DHABI, 16th January, 2016 (WAM) – Abu Dhabi General Services Company (Musanada) has revealed that it is currently providing management services to approximately 3,867 facilities and buildings within the Emirate of Abu Dhabi, in addition to operating a 24/7 customer service call center which handles 16,000 requests on a monthly basis, to keep abreast of the development programs in line with the vision of His Highness Sheikh Khalifa Bin Zayed Al Nahyan, President of the UAE, and the directions of His Highness Sheikh Mohammed Bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces.”

“Executing and enhancing Musanada’s operations in the area of facility management and maintenance is part of Musanada’s new strategic plan aiming to maintain assets and enhance their efficiency and sustainability by adopting relevant highest international standards, commented Eng. Awaidha Murshed Ali Al Marar, Musanada’s Acting CEO, “the aim is to develop facilities and general services, enhance the aesthetic and urban image of Abu Dhabi” Al Marar added.

Al Marar noted the recent mega projects and ambitious plans in Abu Dhabi and the UAE as a whole, leading to the steady growth witnessed in the construction and building sector at the regional level, and boosting maintenance, facility management and building facilitation services and the growing demand in this industry.

“Musanada advocates the ‘total facility management’, which a present day concept, through which Musanada delivers a full package of integrated services and solutions, such as civil engineering services, engineering and technical support for projects, infrastructure maintenance and cleaning, incident management and technical support, etc. building on its experience and strategic plan,” he added.

From his side, Eng. Saif Al Hameli, Acting Executive Director of Facility Management, Musanada, stated that his division acts as a service provider, managing and coordinating the provision of technical, general and specialized support services to the facilities owned by Abu Dhabi government. “Musanada provides FM services to so many government entities, the most important of which are the Crown Prince Court, Abu Dhabi Education Council, General Authority of Islamic Affairs and Endowment, Department of Transport, Department of Municipal Affairs, Economic Development Department, Ministry of Presidential Affairs, Family Development Foundation, General Women Union, as well as many other organizations in the Emirate of Abu Dhabi.”

“With an unprecedented track record and a comprehensive set of services at hand, Musanada definitely represents an ideal option for the provision of FM solutions. Musanada actually provides FM services to a large number of schools, mosques and other government facilities, through two main sections: Technical Services and Support Services, according to the condition of the facility or asset in question, with solutions ranging from planned preventive maintenance to remedial and even comprehensive maintenance,” he added. “Musanada will play a key role in maintaining a high level of compliance with the HSE standards applicable in the region, and its solid commitment to innovation, sustainability and customer satisfaction are key factors to enable it overcome current and future challenges in the facility management and maintenance sector and deliver world class FM services while enhancing efficiency, reducing costs, and improving productive and operational processes to highest efficiency levels.”