Ministry of Interior launches MoI UAE app with new design on Apple Store

ABU DHABI, 13th January, 2016 (WAM) — The Smart Government programme at the Ministry of Interior, MoI, has launched the new design for the Ministry’s MoI UAE application. The application is available in the Apple Store for iOS supported devices such as iPhone and iPad.

Providing this service through the Smart Government programme falls in line with the MoI’s efforts to develop smart services offered to customers, so as to enhance the provision of these services and make them available and accessible around the clock.

Commenting on the launch of the new design, Lt. Colonel Faisal Mohammed Al Shimmari, Executive Director of the MoI’s Smart Government programme, said, “The launch of the MOI UAE application new design complements the efforts to ensure sustainable development of the services provided by the Ministry of Interior’s Smart Government programme.”

He pointed out that the smart government reflects a commitment to reach out to members of the public through all types of smart platforms and devices and saves customers the time and hassle of going to government service centres.

Lt. Colonel Al Shimmari explained that the new design of MOI UAE application allows customers, nationals, residents or even those living outside the country to communicate with the Smart Government programme through the most convenient channels, without any additional costs or international communication fees. He added that the new design also allows communication with the technical support hotline to follow up on transactions, proposals or complaints related to the Ministry’s services with just one click, in keeping with the Smart Government programme’s slogan, “Services at your Fingertips.”

He added that the MOI UAE application’s new design allows users to rearrange services according to their personal interests and preferences, and provides easy access to these services. It also provides the instant assistance service, by which individuals can communicate with employees assigned to provide assistance through the instant messaging feature. The application also provides more than 200 alerts to remind customers of the services renewal or follow-ups times. These alerts include expiration of a driving license, vehicle ownership or passport.