ABU DHABI, 28th January, 2016 (WAM) — The Smart Government programme at the Ministry of Interior has announced that the UAE-MOI smart phone app is now available in 16 languages for all types of smart phone operating systems. The multilingualism contributes to increasing usage ratio and enables a larger segment of customers from various backgrounds to browse the application and easily review its services.
Lt. Colonel Faisal Mohammed Al Shimmari, Executive Director of the MoI’s Smart Government programme, explained that the list of languages now includes German, French, Spanish, Italian, Russian, Chinese, Hindi, Urdu, Korean, Japanese, Portuguese, Bengali, Indonesian, and Tagalog in addition to the main ones of Arabic and English. The initiative endeavours to bridge the language barrier and facilitate use of the ministry’s smart application, regardless of education or cultural background, he explained.
He said, “The Smart Government programme at the Ministry of Interior continues to develop and implement smart services in line with international best practices. The programme supports the government’s goal of becoming one of the best governments in the world by 2021, in conjunction with its Golden Jubilee 50th anniversary celebrations of the founding of the UAE.”
The UAE is one of the leading countries in the field of e-transformation, having been ranked 7th globally in e-government services. The launch of the “Smart Government” initiative in 2013 is a turning point in government work. The shift towards more comprehensive and developed concepts of Smart Government, where services are provided from anywhere via smart tools to serve customers efficiently, is in line with the ambitious goals of the UAE’s Vision 2021 initiative.