Dubai, 27th January 2016 (WAM): Dubai Customs’ Senior Management has held the expanded annual meeting of 2016 to DC’s major plans and strategic trends in 2016.
The meeting, part of an ongoing effort to enhance the teamwork spirit and to broaden participation in making and implementing the decisions and strategic trends, called on DC staff to participate actively in the development and implementation of such plans and trends, in line with the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and Ruler of Dubai, to make the public happy, by providing advanced smart government services.
Ahmed Mahboob Musabih, Director of Dubai Customs, who chaired the meeting, extended his gratitude to all DC employees for their valuable contributions to the achievements accomplished in 2015 and stressed that everyone is invited to take part in the decision making process by engaging in the initiatives and projects launched by DC to envisage its vision and strategic goals.
He said: “In the forefront of our priorities in the next stage is the development of our human resources through raising the efficiency of our teamwork to improve the performance and output. In this regard, DC, in collaboration with Dubai University, is currently offering academic courses to help the employees obtain a diploma or bachelor’s degree in the field of logistics and customs work, in order to have future customs officers, who combine academic qualification and technical experience.”
Speaking about Dubai Expo 2020, he said: “DC is working hard to provide the best services and customs facilities for the participants, as well as the anticipated 25 million visitors who will flock to the exhibition over its 6-month duration. We have already launched a number of pioneering initiatives to please the participants, the most important of which are the Authorized Economic Operator (AEO), Virtual Corridor, and Smart Employee.”
He revealed a new award dedicated for making the clients happy, starting from January 2016. He added that the award would be given to the department or customs centre that achieves the highest daily standards of clients’ happiness, according to the clients’ assessment, in order to motivate the staff to double their efforts to provide the best services and facilities that achieve customer happiness.