AED 8.2 billion of government services revenues collected through e-Dirham system in 2015

ABU DHABI, 26th January, 2016 (WAM) — e-Dirham, a payment tool introduced by the government of the United Arab Emirates with the aim of facilitating the collection of revenues of governmental and non-governmental service fees in a safe and secure way, has reported the e-collection of AED8.2 billion in 2015, a 21 percent increase compared to AED6.78 billion in 2014.

In the corresponding period, the total number of e-services has grown by 8 percent from 33.46 million to 36.14 million while the total number of transactions have increased from 15.17 million to 16.73 million a 10 percent growth.

The number of e-Dirham ‘Alhaslah’ cards issued rose to 639,000 from 595,000 a 7.4 percent growth over the same period. The total number of cards is now 1.8 million, which can be used across 5,000 e-Dirham Point of Sale, POS, devices across the UAE.

Since the launch of e-Dirham G2, the Ministry of Finance, MoF, in partnership with the National Bank of Abu Dhabi, NBAD, a total of 100 million e-service transactions with a total value of AED 21.66 billion has been collected.

Saeed Rashid Al Yateem, Assistant Under-Secretary of Resources and Budget Sector at MoF, said, “These figures reflect the value added by the e-Dirham to the UAE’s financial sector, as part of the country’s smart government initiatives. The 2015 results prove that the speed and efficiency of the e-Dirham system ensures the maximum utilisation of time, effort and resources.”

“MoF continues to innovate and with the automation of revenue collection, government institutions and companies are now able to generate detailed, real-time databases and reports that are vital in their decision making and future planning.”

Saif Al Shehhi, Senior Managing Director- UAE Government and VVIP Clients at NBAD, said, “The 2015 results confirm the ever increasing importance of e-Dirham system as an affordable means of payment for public and private services as well as a revenue collection that is efficient, convenient, user friendly.”

Al Shehhi added, “In line with the UAE’s move towards Smart government, the e-Dirham system supports the latest mobile applications, offering the e-Wallet and payment through various other channels. The variety of choices and channels include the ‘Al Haslah’ pre-paid cards, ATM/CDM machines, POS terminals, e-commerce payment systems over the internet and through smart phones, as well as self-service e-kiosks.”

A recent study conducted by MoF and NBAD, in collaboration with AC Nielsen, has revealed a high level of satisfaction among e-Dirham system customers. Participants said that they find the system convenient and easy to use.